Terms and Conditions ai88 —
Read Before You Start Playing

To register and use ai88 services, you must meet all of the following eligibility requirements without exception:

• Be at least 18 years old on the date of registration.
• Registering in a personal capacity, not as a representative of any business entity or third party.
• Not appearing on any prohibition or restriction list imposed by the relevant authorities.
• Capable of making valid legal decisions and not subject to any legal restriction that would prevent participation in online gaming activities.
• Providing accurate, truthful, and up-to-date registration information — including your full name, phone number, email address, and valid identification details.

Ai88 reserves the right to decline any registration application without providing a reason. If you register with false or incomplete information, ai88 reserves the right to close the account at any time and withhold any associated balance pending investigation.

Ai88 supports a range of local payment methods suited for users in Malaysia, including DuitNow, FPX, Touch 'n Go eWallet, Boost, and GrabPay. All transactions are processed through fully secure and encrypted channels.

Regarding Deposits:

• The minimum deposit amount is as stated on the payment page when you log in.
• All deposits must be made using a payment method registered in your own name — transfers made under another person's name are not accepted.
• Deposits are typically processed within a few minutes to 30 minutes, depending on the payment method selected.

Regarding Withdrawals:

• Withdrawals may only be made to a bank account or digital wallet registered under the same name as your ai88 account.
• KYC (Know Your Customer) verification must be completed before your first withdrawal can be processed.
• Ai88 processes withdrawals within 1–3 business days depending on the payment method and verification requirements.
• Daily and weekly withdrawal limits apply and can be viewed in your account settings. VIP members enjoy higher withdrawal limits.
• Ai88 reserves the right to suspend or reject any suspicious withdrawal request until a security investigation is completed.

All games offered on the ai88 platform — including slot games, live casino, bingo, sports betting, and other games — have their own specific rules accessible directly within each game's interface.

The general rules in effect across the ai88 platform are as follows:

• Game results that have been calculated and confirmed by the system are final and cannot be disputed unless there is clear evidence of a verifiable technical failure.
• In the event of a technical failure or system disruption during a game session, ai88 reserves the right to void the affected round and return the wager to the player's balance.
• All games use a certified, independently audited Random Number Generator (RNG) to ensure the fairness and transparency of every outcome.
• The minimum and maximum betting limits for each game are clearly displayed within the game interface. Players are responsible for ensuring their bets remain within the specified limits.

Ai88 respects the privacy of every member and is committed to protecting your personal data in accordance with Malaysia's Personal Data Protection Act (PDPA) and applicable international security standards.

Personal data you provide to ai88 — including your name, phone number, email address, identification documents, and financial information — is used solely for the following purposes:

• Identity verification and KYC process to ensure platform security.
• Processing of deposit and withdrawal transactions.
• Communications related to your account, promotions, and platform updates.
• Compliance with all applicable legal and regulatory requirements.

Ai88 will not sell, rent, or share your personal data with third parties without your consent, except where required by law or court order. For full details on how we handle your data, please refer to Privacy Policy in full.

Ai88 provides its online gaming platform on an "as-is" basis and makes no guarantee that the service will operate without interruption, errors, or technical imperfections at all times.

Ai88 is not liable for:

• Losses or missed winnings resulting from service interruptions, technical issues, or scheduled system maintenance.
• Losses resulting from unauthorised access to your account due to your own negligence in safeguarding your login credentials.
• Any third-party content or external links that may be accessed through the ai88 platform.
• Game outcomes arising from a misunderstanding of the game rules.

In any event, ai88's maximum liability to any user shall not exceed the total net deposits made by that user in the 30 days preceding the claim.

These Terms and Conditions are governed and interpreted in accordance with the laws applicable to the operation of online gaming platforms under the jurisdiction that has licensed ai88 to operate.

Should any dispute arise between you and ai88 regarding the use of this platform, the following steps will be followed:

• Step One: Contact the ai88 customer support team via live chat to attempt an amicable resolution.
• Step Two: If a resolution is not reached within 14 days, you may file a formal complaint via our support email.
• Step Three: If a complaint remains unresolved, both parties agree to undergo an independent arbitration process before any legal action is taken.

Ai88 is committed to resolving all disputes in a fair, transparent, and timely manner. Member satisfaction and trust are our top priorities.